// key reporting area (KRA)


This category contains 3 posts

The best way to structure your information (folders and files) electronically.

A common thing I see as small businesses grow is the handling of their information is all over the place like a mad persons’ breakfast. Getting a good structure and policy in place early-on is another small thing that really helps your business grow. You need structure and a policy around how you store information, [...]

Falling off the treadmill moment

Top tip to create an Operations Manual if you’re a High I.

It took my “falling off a treadmill” moment to really understand some people I worked with – staff as well as business partners. There wasn’t anything wrong with them, they were just different. And you need a variety of behavioural types in a business and team. High Is have a known weakness on follow-through and [...]

Delivery delivery on email out-of-hours to aid small business growth

If you MUST send emails out-of-hours, use this tip to aid growth.

OK, so you get back from a day of meetings around 7pm and to feel ‘clean’ you must clear your emails. It’s common in entrepreneurs to not be able to ‘switch off’ until they have processed their inbox. If you feel compelled to clear your emails out-of-hours (OOH), use this one tip – it will [...]

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