// key reporting area (KRA)

Employee retention

This tag is associated with 5 posts
Grow a small business using first or final Fridays

First or final Friday. Either way, it’s guaranteed to be fun and add value to your business.

This one is simple, effective and fun.  One Friday a month take some of your “fun budget” and hand it to a team member to organise an event the team (and each persons’ partner/friend) can participate in.  Everyone bonds much better, stress is reduced and you get to know your team in a different light [...]

Small business employee appraisal system

A simple and effective employee performance and appraisal system for small business.

Annual performance reviews and on-going appraisals are usually reserved for medium and large businesses. A small business owner or manager justifies not doing these because “margins are tight, we never have enough time as it is to get everything done and besides, people won’t take it seriously.” Often the truth is more they don’t know [...]

Creating a fun culture in growing a small business

Take 1% of your sales and invest it in a “fun budget”.

Yes, 1%*.  The purpose of your fun budget is to ensure you invest in a vibrant environment and culture in your business.  It forces you to think and act on the small things that your team will appreciate.  Note the word “invest”, that’s the third time I’ve mentioned it in these 53 words. This is [...]

Grow your small business using a simple employee satisfaction survey

Find out in 27 minutes flat if your team loves you.

Here is a quick HR/people win for you.  You’ll not only look more professional in less time than it takes to watch an East Enders or Neighbours episode, but you send a clear message to your team that you value them.  Set up a free online survey at the awesome tool Survey Monkey, add some [...]


Too important for HR – YOU need to set and drive your company culture. The why.

This is one of the foundations you must invest in if you want to grow your small business fast, and with as little growing pains as possible. Sounds woolly – and being a High D I initially rejected it (there are tasks to be done people, so, why aren’t you doing them?) But the empirical [...]

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